Please read our standard shipping, privacy, and returns policies regarding the selling and delivering of our natural and organic skin care products from our Tennessee location to our clients worldwide.
SHIPPING We offer free shipping on orders within the Continental US only. We cannot offer this service to residents of Hawaii and Alaska, or outside of the United States, because of additional delivery charges by carriers. We ship worldwide. We use USPS, UPS and FedEx. We do our best to ship our retail purchases within 96 hours on standard orders placed Monday through Friday (excluding Saturday, Sunday and holidays) and will send you notification of shipment. Custom orders are on a case by case time-frame.
PRIVACY We DO NOT keep a record of your credit card number after we have processed your order. Your orders are processed through PayPal, a worldwide secure service.
You should give us a good email address when you order, so that we can send you confirmation, tracking information, and problem-fixes (hopefully rare). We do keep your email address in our records, along with your mailing address, in the way that any merchant would keep records of customers. We do nothing else with this information, however. And we will never, ever, supply your email address to a third-party (except as required by law).
RETURNS We are pleased to state that we have never had a product returned. You MUST be satisfied. If you are unhappy with your purchase for any reason just return the unopened item for a full refund or replacement, minus or shipping costs to you, and we must ask you to pay the return shipping. Custom orders are not returnable.
DISCLAIMER The FDA has not evaluated the information on this site, which is for informational purposes only. These products are not intended to diagnose, treat, cure or prevent any disease. The information shared on this site is not intended as a substitute for medical advice and should never be taken as such. No suggestion of a cure should be taken from any product description and all products purchased are used at your own risk. If you experience any adverse reaction you should immediately cease using the product and seek medical advice. Anything, even natural products and ingredients, can cause an allergy. If you have a severe skin condition you should consult your doctor or dermatologist.